Lead qualification and itinerary quotations
Agree owners, source records, approval points and exception handling for lead qualification and itinerary quotations. Validate the end-to-end workflow with the people responsible before rollout.
Travel businesses
Travel businesses need to connect inquiries, quotations, bookings and supplier confirmations.
Operating context
Scope around your business.
Rektrs starts with the operating model of your travel businesses business: teams, locations, existing systems and the records they depend on. Discovery defines what to retain, integrate and improve before choosing a platform.
The engagement can combine digital systems, automation and management-system preparation. Deliverables, responsibilities, data access and applicable sector requirements are agreed for your organization; the following workflows are starting points for scoping.
Intended outcome
A scoped roadmap, validated workflows and clear ownership for implementation and support.
Booking, supplier and payment coordination
Agree owners, source records, approval points and exception handling for booking, supplier and payment coordination. Validate the end-to-end workflow with the people responsible before rollout.
Customer updates and service recovery
Agree owners, source records, approval points and exception handling for customer updates and service recovery. Validate the end-to-end workflow with the people responsible before rollout.
Engagement priorities
- Lead qualification and itinerary quotations
- Booking, supplier and payment coordination
- Customer updates and service recovery
Before implementation
Agree the work. Define the evidence.
We confirm your current systems, locations, process owners and required outputs. The proposal sets milestones, dependencies, acceptance criteria and support responsibilities for the agreed scope.