IVR & call centre services
Cloud IVR, CRM-linked routing, automated queues and call analytics.
Connected customer calls, voice routing and business communications.
360° Digital Growth Partner
As a One-Window Service Provider and 360° Digital Growth Partner, Rektrs brings communication, ivr & voip telephony into a connected delivery model across Pakistan, Saudi Arabia and the GCC.
Connected customer calls, voice routing and business communications. Discovery agrees the operating context, integrations, responsible owners and delivery milestones.
The proposal connects the selected services with existing systems, accountable owners, acceptance criteria and post-delivery support.
Capability scope
Cloud IVR, CRM-linked routing, automated queues and call analytics.
Cloud PBX, multi-branch voice routing and secure VoIP integration.